
Select the after call work option: Click the After Call Work list and select whether.

But after Outgoing e-mail settings are configured properly, if the issue still exists, In the Character set list, select the character set that is appropriate for your language. In the Properties dialog box, select a category from the Categories drop-down list, and then click the Close button. In the new email window, click the Message Options button in the Tags group under the Message tab. In the Reply-to address box, type the email address to which you want email recipients to reply. You can manually assign category to an outgoing email in Outlook. In the From address box, type the email address as you want it to be displayed to email recipients. On the Outgoing E-Mail Settings page, in the Mail Settings section, type the SMTP server name for outgoing email (for example, ) in the Either click New to create a new protected domain, or click an row to modify it. On the System Settings page, in the E-Mail and Text Messages (SMS) section, click Use this section to configure LDAP compatibility, quarantine reports and schedules, and other advanced options.

In Central Administration, click System Settings. Verify that the user account that is performing this procedure is a member of the Farm Administrators group on the server that is running the SharePoint Central Administration website. To configure active hours manually on your device to prevent sudden restarts, use these steps: Open Settings.

To configure outgoing email for a farm by using Central Administration Verify in the central admin for SMTP configuration.
